Privacy Policy

1. Information We Collect

We collect the following types of personal data when you use our services:

Personal Information:

Name

Email address

Phone number

Payment information (for processing transactions)

Session booking details (dates, times, subjects)

Technical Data:

IP address

Browser type and version

Device type and operating system

Usage data (such as how and when you use our website)

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide tutoring services:

To schedule sessions, communicate session details, and provide tutoring materials.

To process payments:

To process payments for tutoring sessions.

To improve services:

To personalize and improve your tutoring experience.

To communicate with you:

To respond to inquiries, send session reminders, and provide updates about your tutoring sessions.

To comply with legal obligations:

If required by law or to enforce our terms of service.

3. How We Protect Your Information

Omar's Online Tutoring takes the security of your personal information seriously. We implement appropriate technical and organizational measures to securely process and store your data. While we are actively working to fully comply with the UK GDPR, we prioritize protecting your data and maintaining its confidentiality.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

With trusted service providers:

We may share your information with payment processors, tutoring platforms (e.g., MyTutor, Tutorful), and other trusted service providers who assist us in delivering our services.

To comply with the law:

We may disclose your personal information to comply with applicable laws or regulations or to protect the rights, property, or safety of Omar's Online Tutoring, our clients, or others.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your user experience and analyze website usage. You can disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

Under data protection laws, you have the following rights regarding your personal data:

Access:

You have the right to request a copy of the personal information we hold about you.

Rectification:

You have the right to correct any inaccuracies in your personal information.

Erasure:

You have the right to request that we delete your personal information, subject to certain legal limitations.

Objection:

You can object to the processing of your personal data in certain situations.

Withdraw consent:

If we are processing your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through our website. Please check this page regularly for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

WhatsApp and mobile: 07479 617483